Dell Technician, IT Data Center Ops_187033BR in Herzliya, Israel
Technician, IT Data Center Ops_187033BR
Job ID R10446
Date posted 10/09/2017
Why Work at Dell?
Endless challenges and rewards. Opportunities on six continents. A team of colleagues fueled by collaboration. All this, and a company deeply committed to integrity and responsibility.
People make Dell – so wherever in the world they work, everyone is rewarded for their contribution. Ready to develop your career in a truly global company? Within the
RSA at Dell, we are looking for a
SaaS Ops Noc Engineer to join our team in
Are you up for the challenge?
in a startup environment within a truly global company within the Israel Development Centers of Dell EMC, we are looking for a NOC and Level 1 Engineer to join our RSA SaaS Operations team in Herzliya Pituach.
To join RSA SaaS NOC team as a NOC and level1 engineer.
Provide monitoring and first level support & triage services.
Work in shifts 24X7
Work in shifts around the clock, 24x7.
Provide an immediate response for any production issue.
Provide support for level 1 customer cases.
Responsible for monitoring, first level support, escalations, reports (SLA, RDRs, Web), data loads and extraction, first triage and more.
At least 1 year of experience in a technical hands on position.
UNIX / LINUX hands on experience.
Previous knowledge in the relevant monitoring tools – advantage.
Good understanding of computer systems / environments & OS.
Excellent communication skills in English.
Ability to work well under pressure within a technically challenging environment.
Ability to work in shifts 24*7
Good self-learning skills
Well Organized & methodical