Dell Technician, IT Data Center Ops_187155BR in Herzliya, Israel

Technician, IT Data Center Ops_187155BR

Job ID R10456

Date posted 10/09/2017

Why Work at Dell?

Endless challenges and rewards. Opportunities on six continents. A team of colleagues fueled by collaboration. All this, and a company deeply committed to integrity and responsibility.

People make Dell – so wherever in the world they work, everyone is rewarded for their contribution. Ready to develop your career in a truly global company? Within the

RSA at Dell, we are looking for a

SaaS Ops Noc Engineer to join our team in

Herzliya .

Are you up for the challenge?

  • in a startup environment within a truly global company within the Israel Development Centers of Dell EMC, we are looking for a NOC and Level 1 Engineer to join our RSA SaaS Operations team in Herzliya Pituach.

  • General:

  • To join RSA SaaS NOC team as a NOC and level1 engineer.

  • Provide monitoring and first level support & triage services.

  • Work in shifts 24X7

  • Responsibilities:

  • Work in shifts around the clock, 24x7.

  • Provide an immediate response for any production issue.

  • Provide support for level 1 customer cases.

  • Responsible for monitoring, first level support, escalations, reports (SLA, RDRs, Web), data loads and extraction, first triage and more.

  • Requirements:

  • At least 1 year of experience in a technical hands on position.

  • UNIX / LINUX hands on experience.

  • Previous knowledge in the relevant monitoring tools – advantage.

  • Good understanding of computer systems / environments & OS.

  • Excellent communication skills in English.

  • Ability to work well under pressure within a technically challenging environment.

  • Service oriented

  • Ability to work in shifts 24*7

  • Good self-learning skills

  • Well Organized & methodical

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