CA Technologies Professional Services Engineer in Tel Aviv, Israel

Do you want to help eliminate barriers between ideas and business outcomes? We want you to bring your unique experiences and creative ideas to the table. CA Technologies provides software and solutions that help our customers to develop, manage, and secure complex IT environments to increase productivity and enhance competitiveness in their businesses. It’s our aim to encourage global collaboration and results-oriented innovation, while supporting and developing our talented people and our communities. CA Technologies will empower you to drive authentic success, for both the business and yourself in the application economy.

As a Professional Services Engineer you will be the subject matter expert responsible for managing, maintaining and monitoring a technology/solution area on behalf of a customer at the application level to ensure the product(s) are operating as designed and they are receiving the full value of the product(s).

RESPONSIBILITIES:

  • Coordinating internal resources and vendors for projects’ execution

  • Ensuring all projects are delivered on-time, within scope and within budget

  • Scoping of complex and lengthy projects for Enterprise customers

  • Work with customers to determine their needs and requirements for their testing according to their business needs

  • Establish and maintain working relationships with internal teams, including Sales, Support , product management and engineering

  • Handle, Prioritize and deliver multiple client engagements simultaneously

REQUIREMENTS:

  • Project Management

o Experience with leading an engagement end-to-end while utilizing multiple resources - Mandatory

  • Previous experience in customer facing roles in the industry - Mandatory

  • Ability to think out of the box and come up with creative workarounds - Mandatory

  • Responsible, self-directed and highly adaptive to changing priorities

  • Self-sufficiency, Ability to learn and grow constantly in an ever changing technological environment.

  • Coming from the field of Performance Testing/DevOps – Advantage

  • Troubleshooting skills

o Hands-on experience in application and networking troubleshooting and Debugging.

o Writing basic scripts

o Ability to troubleshoot technical issues at a high level to determine appropriate path to resolution

  • Technical knowledge and hands-on experience:

o Computer Networking, specifically be knowledgeable in HTTP/s, TCP/IP, HLS protocols - Mandatory

o Networking architecture - Good understanding of concepts such as DNS, CDN, Load balancing, web services, client server architecture – Mandatory

o Unix based Operating Systems (Redhat/Ubuntu/MacOS) – Mandatory

o Knowledge of Java or Groovy - a great advantage

o Experience in contribution to open-source projects - a great advantage

o Experience in using web-based API with cURL/Postman or similar

o Ability to lead projects exclusively for Enterprise customers - Mandatory

  • Very high level of English speaking and writing

If you want to fulfill your potential, be acknowledged for your achievements, and be given autonomy to make decisions for your business and customers; if you want to work with a company that respects you as an individual - recognizing both your needs at work and your responsibilities outside of it - then CA Technologies is where you belong. At CA Technologies your passion and expertise can directly impact the business and you’ll help offer our customers practical approaches to delivering new, innovative services and value through IT.

Learn more about CA Technologies and this opportunity now at http://ca.com/careers

/ Note to Recruiters and Placement Agencies: We do not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any of our employee. We will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered our property and will be processed accordingly./